That doesn’t make either product bad. It changes what the comparison means. Competition is what keeps pricing honest, support responsive, and contracts humble — and when both household names report to the same owner, those pressures relax. Consider the published record: MyCB student packages run $110.75 at Iowa, $120.00 at Kentucky, and $153.98 at two Virginia colleges; and the DISA Complio FAQ states that once an order is placed it is not refundable, there is no way to cancel it, and orders process immediately — explicitly including students no longer in the program. Those are the economics of a million-user pipeline.
The honest three-way table
| DISA Healthcare Technology (was CastleBranch) | Complio (American DataBank, a DISA company) | Drug Free Schools | |
|---|---|---|---|
| Owner | DISA Global Solutions | DISA Global Solutions | The same family since 1995 |
| Known for | MyCB student packages, document tracking | Configurable compliance requirements, integrations | Human review + on-campus screening events |
| Published student cost | $110.75–$153.98 MyCB packages (four schools) | Package pricing varies by school; no refunds or cancellations per FAQ | $30 portal · $40 drug screen · $35–$70 background check |
| Document review | American DataBank reviews items within 1–3 business days per school guidance | Trained staff, every document, within 24 hours | |
| Contracts & seats | Enterprise agreements | No long-term contracts; unlimited free admin/faculty seats | |
If you take one thing from this page
Get at least one quote from outside the conglomerate before you sign anything. Worst case, you confirm the big platform is right for you — with leverage in your pocket. Best case, you discover your students save $50–$100 a head and your coordinators get a human who answers on the second ring.
Get a quote or a 20-minute demo — from a human
Every inquiry goes straight to the owners. No ticket queue, no call center, no "your request has been received."
Prefer to talk? Call or text (901) 517-7450 · josh.smith@drugfreeschools.net
Frequently asked questions
Are CastleBranch and Complio the same company?
They share the same corporate parent. CastleBranch was acquired by DISA Global Solutions effective March 1, 2024 and officially rebranded to DISA Healthcare Technology in 2026; Complio's maker, American DataBank, operates as “American DataBank — A DISA Healthcare Company.”
So which one should my program pick?
If you only consider those two, you're choosing between product lines of one conglomerate — same ownership, same corporate incentives. A genuine comparison needs at least one independent vendor in the mix.
What are the practical differences between the platforms?
Historically, CastleBranch (now DISA Healthcare Technology) was known for its MyCB student packages and document tracker, while Complio emphasized configurable compliance requirements and integrations with rotation tools. Both are large-scale, student-paid platforms.
What does the independent option look like?
Drug Free Schools: family-owned since 1995, $30/student tracking with unlimited free admin seats, trained humans reviewing every document within 24 hours, on-site drug screening events, Quest-network testing at $40, Checkr background checks from $35, and N95 fit testing — one portal, no long-term contracts.
CastleBranch, DISA, DISA Healthcare, Complio, American DataBank, Bridges, Verified Credentials, Viewpoint Screening, Med+Proctor, Magnus Health, Quest Diagnostics, LabCorp, and Checkr are trademarks of their respective owners. Drug Free Schools is not affiliated with, sponsored by, or endorsed by these companies. Third-party prices, policies, and events referenced on this page come from public announcements and published school and vendor materials as of July 2026 and may have changed; verify current terms with the vendor. Nothing on this page is legal or medical advice.