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Vendor Evaluation Guide

Complio Alternatives: A 2026 Evaluation Guide for Health Science Programs

Updated July 2026

Update — 2026: CastleBranch has officially rebranded to DISA Healthcare Technology. Full timeline in our explainer: What happened to CastleBranch?

Complio, the compliance tracking platform created by American DataBank, now operates under DISA Healthcare following DISA Global Solutions' acquisition — the same parent that acquired CastleBranch's screening business. Ownership changes are a natural moment for programs to re-check the market: contracts, support teams, and pricing structures often shift after consolidation. This guide gives health science programs a neutral set of questions to ask any compliance vendor, then shows how Drug Free Schools answers each one.

Ten questions to ask any clinical compliance vendor

  1. How are student documents reviewed, and how fast? Verification quality determines whether your clinical partners trust the green checkmark.
  2. How fast is review turnaround, in writing? Days matter when a cohort starts clinicals Monday.
  3. What do rejected students see? A vague red X creates office traffic; a specific reason fixes the problem the first time.
  4. What do students pay, and what does the school pay? Get the full per-student cost including screening add-ons, in one number.
  5. Are administrator and faculty seats unlimited and free? Per-seat charges punish the team-teaching reality of health science programs.
  6. What's the contract term? A vendor confident in its service doesn't need a multi-year lock-in.
  7. How are students reminded — email only, or SMS too? Reminder channels drive compliance rates more than any dashboard feature.
  8. Are background checks and drug testing integrated or separate vendors? Every extra vendor is another login, invoice, and support queue.
  9. Can testing come to campus? On-site collection events turn a weeks-long scramble into a single morning.
  10. How long from signed agreement to a live portal? Setup time is the difference between a summer transition and a fall crisis.

How Drug Free Schools answers them

Drug Free Schools has run compliance screening for health science programs since 1995, family-owned then and now. Every document is reviewed within 24 hours, with plain-English rejection reasons students can act on. There's one price per student for portal tracking, with unlimited free administrator and faculty accounts, and no long-term contracts. Students get email and SMS reminders automatically. Drug testing (on-site events at campuses across the country — strongest in the Southeast and Midwest — and nationwide through the Quest collection network), Checkr-powered background checks, immunization tracking, and N95 fit testing all run through the same portal and the same team. And the portal is live within 24–48 hours of receiving your requirements — with training delivered by Zoom, one-on-one, or our on-demand YouTube walkthroughs.

Comparing vendors this summer? Get a demo login, call (901) 517-7450, or watch the director walkthrough and the student walkthrough first — most programs know within ten minutes whether the fit is right.

Why programs switch to Drug Free Schools (1:51)

A short video recorded in the live portal: every upload reviewed within 24 hours, rejections that say exactly what to fix, phone scanning, secure links for clinical sites, and $30 per student, one time.

Loads from YouTube only when you press play. Watch on YouTube · Get a demo login

Frequently asked questions

Who owns Complio?

Complio was created by American DataBank and now operates under DISA Healthcare, part of DISA Global Solutions, following acquisition. DISA also acquired CastleBranch's screening services.

Does switching vendors mean losing student records?

No — export records from your current system first, then load them. Students upload anything outstanding from their phones.

Can one vendor really cover tracking and screening?

That's the model Drug Free Schools was built on: document tracking, drug testing, background checks, and fit testing under one portal, one invoice, one support line.

How long does a switch take?

The portal is configured and live within 24–48 hours of receiving your program's requirement list, due dates, expirations, and review criteria.

Want your own demo portal? We’ll email you a login.

Set up in about 5 minutes with your program’s requirements. No meeting needed.

Prefer to talk? Call or text Josh at (901) 517-7450.

Complio, American DataBank, DISA, and CastleBranch are trademarks of their respective owners. Drug Free Schools is not affiliated with, sponsored by, or endorsed by DISA Global Solutions, American DataBank, or CastleBranch. References to third-party products describe publicly announced events and are provided for identification purposes only.