DISA Global Solutions is very good at being enormous: founded in 1986, serving more than 30% of the Fortune 500, and — by its own count — supporting over 10,000 healthcare education programs and nearly a million students a year. Scale like that is genuinely impressive. It is also exactly the environment where an individual health science program with 60 students becomes a rounding error. This guide is for directors who suspect they deserve better than rounding-error treatment.
What consolidation costs a program
- Student cost varies wildly by school — and it is all published. MyCB packages run $110.75 at the University of Iowa College of Nursing, $120.00 at the University of Kentucky College of Health Sciences, and $153.98 at Bon Secours Memorial College of Nursing and Southside College of Health Sciences in Virginia. Meanwhile the DISA Complio FAQ is blunt: once you place the order it is not refundable, there is no way to cancel it, and orders process immediately — even if you are no longer in the program.
- Review turnaround is slower than ours — and that is the fair comparison. School guidance for Complio states American DataBank verifies and reviews submitted items within 1–3 business days. We review every document within 24 hours. On a deadline week, that gap is the difference between a student fixing a rejected titer and a student losing a rotation.
- Your leverage disappears. When both household names answer to one owner, “we’ll switch to your competitor” stops being a negotiating position.
Side by side
| DISA Healthcare (CastleBranch / Complio) | Drug Free Schools | |
|---|---|---|
| Ownership | PE-backed conglomerate; CastleBranch acquired 2024, American DataBank 2025, rebranded 2025 | Same family since 1995 — never sold, never rebranded |
| Scale | 2,500+ colleges and universities, 1M+ users (their number) | Deliberately smaller — your program is a name, not a ticket ID |
| Document review | American DataBank reviews items within 1–3 business days (per school guidance) | Every document reviewed within 24 hours |
| Refund policy | DISA Complio FAQ: not refundable, no way to cancel, processed immediately | Talk to a human — we fix mistakes like neighbors |
| Published student cost | $110.75–$153.98 MyCB packages across four schools | $30 portal · $40 Quest drug screen · $35–$70 background check |
| Admin seats | Varies by contract | Unlimited & free for staff and faculty |
| Contracts | Enterprise agreements | No long-term lock-in |
| Setup | Enterprise implementation | Live in 24–48 hours |
Every third-party figure above comes from DISA’s and its schools’ own published materials as of July 2026 — sources and dates in the disclaimer below.
A switching plan that fits in one summer
Programs switch to us in four steps: (1) send your requirement list — the same checklist you give students today; (2) we build your compliance tracking portal in 24–48 hours and confirm every rule with you; (3) export existing records from your current vendor and we load them; (4) students upload anything outstanding from their phones, and every document is reviewed within 24 hours with specific fix-it notes. Screening — drug tests, Checkr background checks, N95 fit testing — runs through the same portal, including on-site collection events on your campus.
Want your own demo portal? We’ll email you a login.
Set up in about 5 minutes with your program’s requirements. No meeting needed.
Support 7 days a week by phone, text or email, for students and school staff: call or text (901) 517-7450 · josh.smith@drugfreeschools.net
Why programs switch to Drug Free Schools (1:51)
A short video recorded in the live portal: every upload reviewed within 24 hours, rejections that say exactly what to fix, phone scanning, secure links for clinical sites, and $30 per student, one time.
Loads from YouTube only when you press play. Watch on YouTube · Get a demo login
Frequently asked questions
What is DISA Healthcare?
It is the healthcare and education division of DISA Global Solutions, a Houston-based screening conglomerate. It now includes the former CastleBranch (rebranded DISA Healthcare Technology in 2025) and American DataBank, maker of Complio.
Are CastleBranch and Complio really the same company now?
They share the same corporate owner. CastleBranch officially rebranded to DISA Healthcare Technology, and American DataBank operates as “A DISA Healthcare Company.”
Can Complio orders be refunded or canceled?
No. The DISA Complio FAQ states that once you have placed the order it is not refundable, and that there is no way to cancel an order after it is submitted because orders are processed immediately — it answers this directly for students who are no longer in the program.
How fast can a program switch to Drug Free Schools?
Portals typically go live 24–48 hours after we receive your program's requirement list. Existing records can be exported from your current system and loaded, and students upload anything outstanding from their phones.
Does Drug Free Schools cover screening too, or just tracking?
Both. Immunization tracking, drug testing (on-site events plus the nationwide Quest network), Checkr-powered background checks including FACIS Level 3, and N95 fit testing all run through one portal.
CastleBranch, DISA, DISA Healthcare, Complio, American DataBank, Bridges, Verified Credentials, Viewpoint Screening, Med+Proctor, Magnus Health, Quest Diagnostics, LabCorp, and Checkr are trademarks of their respective owners. Drug Free Schools is not affiliated with, sponsored by, or endorsed by these companies. Third-party prices, policies, and events referenced on this page come from public announcements and published school and vendor materials as of July 2026 and may have changed; verify current terms with the vendor. Nothing on this page is legal or medical advice.